Average care at best . I've been a patient here since birth (so over fifty years ) and when I finally did get very ill with COPD the care was impersonal, basic and lacking any real empathy. They also make getting prescriptions filled a bureaucratic nightmare . Disappointing.
Went to the walk in centre as I was on holiday in Deal, I was in pain, thinking I had a urinary tract infection. Paramedic who saw me kept leaving the room while seeing me to take care of other issues, said I had no infection despite all the symptoms and only recommended that I got tested for STIs. A few days later I couldnt handle the pain anymore, managed to see my GP in my hometown only to find out I had quite a serious bladder infection. Not trustworthy at all.
I would just like to say thank you to the lovely receptionist at Balmoral surgery this morning. Yes I had to wait an age for someone to answer, but it was Monday. Managed to get an emergency appointment . Yes I did explain why I needed the appointment and she assessed correctly that it was urgent that we had an appointment. Also how a certain lady doctor is worth her weight in gold. well done.
helpful and friendly. receptionists are great and waiting times are reasonable. nice environment, doctors helpful and willing to refer to specialists if necessary
Was told when joining I could phone and get an appointment within a week or two most. Since then either have to ring at 8am when everyone is trying, wait a month or until midnight to book online. Never had this in Maidstone. Don't even know what my Doctor looks like, I am always offered the same one who I find awquard and don't get the chance to say anything myself as he seems to shut me down. Already moved from St Richards Road because of waiting time. Not happy.
Balmoral Surgery is a UK Doctor based in Deal, South East England. Balmoral Surgery is located at Canada Rd, Walmer, Deal CT14 7EQ, UK.
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